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Ask Erin

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Erin chatbot

Hi! I’m Erin, an automated LegalShield representative here to assist you with any questions you may have.

Why Do You Need Identity Theft Protection?

  • Anyone can become a victim. Identity theft can happen from using public wi-fi, losing a wallet, a company data breach, computer or a computer virus.  

  • Identity theft can be costly. Victims face an average  financial loss of over $1,3001.

  • Restoration isn’t always easy.The average victim spends an average of 18 months working to restore their identity1.

1. Bureau of Justice Statistics, Victims of Identity Theft, 2014

IDShield is there for you, your spouse and up to 8 dependents. Click here for complete coverage details.


The IDShield plan includes the following benefits:


Monitored Information
• Credit/Debit/Retail Cards

• Date of Birth
• Drivers Licenses
• Email Address
• Medical ID
• Name
• Passport Numbers
• Phone Numbers
• Social Security Numbers

Privacy and Security Monitoring

•Court Record Monitoring

• Child Monitoring
• Credit Monitoring
• Criminal Record Monitoring
• Internet Monitoring 
• Pay Day Loan Monitoring
• Social Media Monitoring
• And More

Comprehensive Source Monitoring
• Global Black Market Websites

• Internet Relay Chat (IRC)

• Local, State and Federal Databases 
• Online Chat Rooms 
• Peer-to-Peer Sharing networks 
• Social Feeds

• 24/7 Emergency Assistance 
• Access to Licensed Private Investigators

• Monthly Credit Score Tracker 

• Live Member Support
• Mobile App

• Password Manager

• Credit and Identity Threat Alerts

Unlimited Consultation
• Child Identity Theft
• Credit Reports

• Common Trends and Scams 
• Data Breaches
• Identity Theft 

• Lost/Stolen Wallet 
Complete Identity Restoration
• $5 Million Service Guarantee 
• Full Service Restoration by Licensed Private Investigators 
• Pre-existing Identity Theft Restoration

Using Your IDShield plan is as easy as 1-2-3!

1. Use the IDShield mobile app to track your identity and credit score.
2. Stay in control with credit and identity threat alerts.
3. Call a dedicated licensed private investigator if you think your identity may have been stolen.

A Licensed Private Investigator at Your Fingertips

The IDShield mobile app puts a licensed private investigator in the palm of your hand.


With the IDShield mobile app you can:

  • Call your licensed private investigator directly. 
  • Customize alerts for your  monitored information.
  • Add up to 8 dependents for child monitoring (family plan only).
  • Receive 24-hour emergency identity theft assistance.
  • Receive real-time alerts (updated every 15 minutes).
  • Securely login using a numerical log-in.
  • Track your case/call history.
  • View your credit score (updated monthly).
  • Upload your credit/debit cards for monitoring.

After you activate your account be sure to download the mobile app and login using your created account username and password. 

 IDShield mobile app

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What are the costs of the IDShield plan?

Individual Coverage: $9.95/month

Family Coverage: $24.95/month


Identity theft recovery takes an average of 18 months and 200 hours of work1, and can be costly. IDShield helps you shield yourself and your family from identity theft. 

1.Bureau of Justice Statistics, Victims of Identity Theft, 2014





Your Licensed Private Investigator

Identity theft can be scary and challenging to  solve on your own, that's why you have direct access to a dedicated team of licensed private investigators to assist in protecting and restoring your identity. 


Licensed Private Investigator Quick Facts:

  • Assigned to each case, creating a 1:1 relationship with you and your family
  • Certified U.S. Licensed Private Investigators have additional credentials including:
    • Fair Credit Reporting Act Certified
    • Certified Fraud Examiner
    • Certified Identity Theft Risk Management Specialist
    • Certified Information Privacy Professional
  • Experienced with all types of identity theft including criminal, medical and credit

Member Testimonials

“The investigator’s quick response on my identity theft curtailed a lot of additional fraud on my profile. I am so thankful that I have IDShield. It would have been a nightmare to handle this situation myself.” - K.M. IDShield Member


“When I spoke with my investigator, she was very caring and understanding about my situation and helped me tremendously. I feel like a huge weight has been lifted off my shoulders.” - K.C. IDShield Member


“It is so wonderful to know I have someone on my side. When the other company sent me two pages front and back of things I have to do in order to be covered I was overwhelmed at best. What a blessing when my IDShield investigator told me all I have to do is change my passwords and contact the IRS. She took care of all the rest! Thanks again!” - C.F. IDShield Member

How To Enroll


IDShield gives you the confidence and peace of mind that your identity is protected. Get the identity theft protection you need and deserve, enroll today




Click here for account activation steps.