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Ask Erin

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Erin chatbot

Hi! I’m Erin, an automated IDShield representative here to assist you with any questions you may have.

How does IDShield compare to the new Norton/LifeLock partnership?

  • IDShield puts its members first and is committed to developing products to best serve our members. Contrary to the ‘set it and forget it’ approach, we focus on engagement through our mobile app. We believe everyone should actively monitor all personal information and receive alerts and notifications on their smart phone. A member’s credit score, alerts, monitored information, and access to your licensed private investigator should be only one button away. In addition to our technology, IDShield believes best in class identity protection cannot be achieved without having a committed professional serving you. No service can completely prevent identity theft, and that’s why the real value is in having full-time, committed licensed private investigators on your side if your identity is stolen.