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Ask Erin

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Erin chatbot

Hi! I’m Erin, an automated IDShield representative here to assist you with any questions you may have.

Should I check my bank and credit card accounts even if I haven’t used them in the last month?

  • Yes. Be certain you receive a monthly statement and review it even when you haven’t initiated any transactions. If a thief has accessed an account that belongs to you, the monthly statement will alert you. It’s your responsibility to inform your bank or credit card company that fraudulent activity is taking place. If a statement doesn’t arrive, call the issuer and determine if someone has changed the address on your account.