Keeping customer information private is a priority for LegalShield, its subsidiaries and affiliates. To enable us to provide our membership plans, we need to collect certain personal information from you.
It is sometimes necessary to share that personal information with others to provide our services
to you. However, we want to emphasize that we are committed to maintaining the privacy of this information in accordance with law. All individuals with access to personal information about our customers are required to follow this policy.
This privacy notice informs you of what personal information we collect about you and how we
treat that information. Its purpose is to answer questions you may have regarding our treatment
of your personal information and reassures you of our dedication to keeping your personal information secure.
Information We Collect
We collect non-public personal information about you from the following sources:
Information we receive from you on applications
or other forms such as your name, address, payment instructions, Social Security Number and Social Insurance Number in Canada.
Information you may provide during visits to our website including IP address and cookies.
Information about your transactions, interactions or communications with us, our affiliates or others.
Information We Share
We do not disclose any non-public personal information about our customers, past or present, to any non-affiliated entity except as described below and otherwise permitted by law. We may disclose all the information we collect, as described above, to Provider Law Firms and companies that assist us in the servicing or administration of the product you have requested or authorized.
When information is shared with companies that perform services on our behalf, we protect against the subsequent discloser of that information with a confidentiality agreement and/or other protective measures.
In no event do we disclose your personal information to companies that will use that information to contact you about their own products or services.
Our Security Procedures
We restrict access to non-public personal information to those persons who need such information to provide products or services to you.We maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your non-public personal information. We keep information for as long as is necessary for our business purposes and will dispose of all information in appropriate ways according to law and our company practices.
California Consumer Privacy Act
Consumers in California may have certain privacy rights, including the right to request to know what personal information LegalShield has collected about them, the deletion of such information, and how LegalShield has used or otherwise shared such information over the past years. California consumers can make a request by contacting the email address or phone number listed above, or by following the link Request under the California Consumer Privacy Act at www.legalshield.com or www.idshield.com. LegalShield will respond within 45 days of receiving a verified consumer request. LegalShield will not respond to requests if it cannot verify or otherwise confirm the identity the person making the request.
LegalShield collects various types of personal information, as explained elsewhere in this policy, for the purpose of facilitating the services purchased by members. Categories of information collected include, but are not limited to, personally identifiable information, such as names, addresses, and social security numbers; commercial and financial information; and legal information. LegalShield does not sell any of this personal information to advertisers or third parties. However, LegalShield does share personal information with certain affiliates, including provider law firms, identify theft monitors, and licensed investigators, in circumstances when sharing is needed to fulfill the services purchased by members. In these situations, such personal data is exempt from deletion requests due to the necessity of the information to provide services.
If you have any questions about this notice, please email us at [email protected] orCall us toll-free:
(800) 654-7757 (US)
(800) 440-8857 (Canada) (866) 274-5790 (TTY)
This notice has been provided to you in compliance with applicable state and federal laws including the Financial Services Modernization Act of 1999, U.S. Pub. L. 106-102, 113 U.S. Stat. 1338, for informational purposes only. No action is required by you.